After the Annual General Meeting of the Confédération Luxembourgeoise de Commerce,our influential Inspiring-Speaker Guy Burkhardt was invited to talk on client satisfaction and costumer complaints management. His “Love your client as yourself” speech was a success and resonated with the participants. A conference which was held at the Luxembourg chamber of commerce, had over 200 attendees. Excerpts of this conference is published in the July 2016 edition of the CLC Magazine.

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